Tunstall Healthcare has developed three propositions to respond to the current COVID-19 emergency and bolster contingency plans for similar scenarios in the future; Tunstall Response, Tunstall Connect and Tunstall Integrated Care Platform.
The software, hardware and services company’s primary propositions aim to either support individuals in the care system directly, or provide solutions for NHS, Local Authorities and Housing Associations.
The Tunstall Integrated Care Platform enables remote health monitoring. Patients download an app which allows them to record vital signs readings and answer health questionnaires at home. Clinicians can then remotely review the data via an online portal, using a colour coded dashboard to identify the patients most in need of intervention. This solution supports management of chronic illness, and can provide support for patients recently discharged from hospital. Tunstall has also recently introduced specific COVID-19 and self-isolation questionnaires to support clinicians during the current crisis.
Gavin Bashar, MD of Tunstall Healthcare, said: “The Tunstall Response proactive call service utilises our existing community alarm service, which enables older and vulnerable people throughout the UK to easily get help in an emergency, using a home unit and worn pendant which connects them to a 24 hour response centre.
“Through regular outbound calls, operators can check in, offer advice and appropriately escalate any deterioration in wellbeing to other service providers, particularly where people are in self-isolation or at high risk from COVID-19. We’re also introducing a smart device app, Tunstall Connect, that can enable Tunstall Response to keep in touch with vulnerable people who are self-isolating, without the need for a traditional community alarm system.”
“We’re also introducing advanced services to assist Local Authorities to run their standard community alarm services, that may be experiencing challenges due to COVID-19, such as limited staff due to self-isolation, or limited provisions for staff to work from home or due to staff contracting the virus itself, resulting in decreased capacity at a time of high demand.”
Tunstall’s Connected Care and Health solutions have been developed to support vulnerable people at home, aiming to reduce the impact of self-isolation and social distancing by enabling proactive care, allowing people to get the help they need in an emergency and supporting the capacity of Local Authority community alarm monitoring centres.
Bashar added: “Technology solutions can play a vital role in helping to address the impact of COVID-19, such as the detrimental effect to the mental and physical health of individuals and can also ensure vulnerable members of society feel cared for. This can be delivered by supporting people remotely, including those who are at high-risk, people self-isolating for long periods and those with limited support networks.
“As COVID-19 presents the worst public health crisis for a generation, technology can help to address some of the immediate challenges presented by the current emergency. Technology enabled care solutions can also provide a robust platform for future health and care delivery, connecting people to enable more proactive and preventative care and, ensure a sustainable and scalable network is in place should we ever have to face such a crisis again.”